It has been a while since I have eaten at Kenny Roger’s as this place has never crossed my mind when choosing dining places. But this day would be an exceptional case to me as I have gotten a free quarter set meal voucher from my friend. I was standing outside the restaurant and at first I was glad and excited to see that Kenny Roger’s was participating in Earth Hour too.
They even had candle lights on each table to make the ambience cosy and romantic.
Most of the down lights had been switched off.
My happiness lasted for just a while, when the waitress came to me that I need to wait for 30 minutes for the roast chicken. When I looked at the kitchen table, all the plates were lying there waiting for the chicken to be placed.
After knowing that it would take a while for the chicked to be served, I then called for the waiter to serve our Iced Lemon Tea(RM5.00) as it never came although we ordered since the beginning. Somehow or rather the waiter did not seem to understand us as I had to call for the waiter for the second time for our drinks to be served, but he still looked at me with his blur expression and never came to us. Luckily we were spotted by the supervisor and she was very nice and told us that we need to wait 3 minutes for our drinks.
After long waited, my Round Up Platter (RM8.50) finally arrived. This dish is a medley of 3 side dishes complemented with 1 Kenny’s Home-made Muffin.
My choice of side dishes:
- Golden Corn & Carrot
- Macaroni & Cheese
- Garlic Parsley Potato
Now, please compare the one served in front of me with the one on the website. * sigh 🙁
Next is the Roasted ¼ chicken with 3 side dishes & 1 Kenny’s Home-made Muffin (RM15.90). Honestly, I don’t have much to complaint about this. The serving of the chicken is up to standard size, the aromatic rice tastes nice and smells good. The coleslaw is fresh and so does the fruit. No wonder this is Kenny’s signature dish.
After all our meals and dishes were served, I was expecting the muffins to be served. As per my order, I requested for banana muffins. After followed up with the supervisor, she came back and told me that the Banana muffins were not available at that moment and if I wanted, I need to wait for another 10 minutes again. This is another “potong steam” (disappointment) to me. Indeed, I have ended up having Chocolate and Vanilla muffins instead.
Earth Hour 60 should be a great event that brings the mission to save unnecessary energy to save our mother earth. However, for some service industries they are not only saving on electricity-generated energy but also their human-generated energy as well. All the staffs were seen to be working in hibernation mode except for the supervisor who was up to speed and considered efficient amongst others.
I really hope that they will buck up their services in order to survive in this competative market or else they can save their energy for the rest of their business life.