Comments on: Ending 2008 with unutilised FREE voucher @ Island Red Cafe

By: stevengoh

stevengoh — Sun, 16 Aug 2009 03:16:50 +0000

Chea Hoy, I am sorry to hear that. It also not giving me any good experience on my last visit. I heard that the owner of IRC had already changed person, Not sure is it because of this, their service and food had also changed.

By: Chea Hoy

Chea Hoy — Sat, 15 Aug 2009 14:54:51 +0000

Our experience with IRC Pulau Tikus outlet was pretty bad when it was newly opened few months ago. Food took 45 minutes to serve and the porridge tasted bad. After hearing that their management has taken the customer feedback seriously, we decided to give it another chance.

When we went there last night, it was a total surprise. The food at Pulau Tikus brand was served in 10 minutes and tasted good too. The staff was very attentive and friendly. They told me that they were trained, I guess that explains it!

By: Chea Hoy

Chea Hoy — Sat, 15 Aug 2009 14:47:46 +0000

I went to IRC Pulau Tikus outlet last night. My experience few months ago was bad when it was newly opened. The food took 45 minutes to serve and the porridge tasted pretty bad.

However, to my surprise, last night our experience at Pulau Tikus outlet was great. The service has improved tremendously and the food we order, Koay Teow Th’ng soup, Nasi Lemak, Island Red Coffee and pineapple juice were good too. The waiter was very attentive and friendly.

It’s a good thing that they did something to improve after hearing so much customer complaints. The staff told me the management has sent them for training, I guess that explains.

Business over there was pretty good too, most of the tables were filled when we went past dinner time.

By: Joie de vivre

Joie de vivre — Fri, 09 Jan 2009 04:48:11 +0000

I’m sorry it was a bad experience. Hopefully the year picks up for you!

By: cariso

cariso — Wed, 07 Jan 2009 11:45:48 +0000

It has gave me a rather bad impression since the first day I visited it.

By: Ah Shui

Ah Shui — Wed, 07 Jan 2009 00:13:42 +0000

wah, so bad meh? but i like their pandan kaya toast bread…crunchy and not so expensive…

By: allenooi

allenooi — Tue, 06 Jan 2009 06:14:50 +0000

hahaha, like that also can. banned them in future! but still ok la…. not that expensive though.

By: stevengoh

stevengoh — Mon, 05 Jan 2009 12:50:52 +0000

Jason, hopefully they will improve their service soon.

Criz, thanks for your advise. I should have check with them before makan.

Little inbox, I will be almost the same as u, if no good usually no go for 2nd times.

Food Paradise, some of the food are ok 1.

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